Shipping and Delivery

Shipping and Handling are NOT included on the sales order when placed at trade shows or on our website. They are calculated once the order has been confirmed and a credit card has been received for the order. Once the order is packed, we can estimate the total shipping cost and the credit card will be charged at that time. Customers may request shipping estimates/quotes before orders are processed for packing/shipping; however, this may delay the ship out time at Starlight’s discretion. We reserve the right to use any courier/carrier for a customer’s shipment; we will always choose the cheapest quote available. Freight charges are paid by recipients. You may use your preferred carrier if you agree to assume any additional transportation charges. We do offer express shipping options; please contact us at sales@starlightgifts.ca for details.

For the time between August 30th-October 30th , confirmed orders may require an extra 1-2 weeks before they are shipped. This time is our high season which will require more time to ship out orders, however, once you have been contacted about your order, we will notify you the estimated ship time and which date it will be received. We will do our best to make sure you receive your order on time.