claim form Company Name(Required)Contact Name(Required) First Last Phone Number(Required)Item SKU*Quantity*Please enter a number greater than or equal to 1.Description of Issue*Item SKUQuantityLeave at 0 if not requiredDescription of IssueItem SKUQuantityDescription of IssueItem SKUQuantityDescription of IssueAdditional ClaimsIf You want to send multiple claims please set the quantiti to 1 in order add next row Email Address* Enter Email Confirm Email Upload / Attach photos Drop files here or Select files Accepted file types: jpg, jpeg, gif, png, Max. file size: 10 MB. CAPTCHAClaims Policy Claims are only accepted via email, fax or through our website Pictures may be requested Approved claims may require pick-up before refund is issued Customers may request Starlight to call courier once pick-up label is received Once pick-up is received by Starlight, credit memo will be issued Original payment method will be used to issue back credit within 2-5 business days The return and/or disposal of claimed goods must be authorized by Starlight Starlight is not liable for any loss of unauthorized claims Shipping charges are not eligible to be claimed Please visit www.starlightgifts.ca/claims-policy for more details